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Welcome to Coventry Homefinder

You can use this website to:



Before registering on Coventry Homefinder or applying for priority banding please consider the following.  

If you register for Coventry Homefinder or apply for priority banding between now and 06 September 2021, you will have to register again on the new system.

Homefinder is changing, we are making sure that people have the right homes for their needs. Across the City social housing is a valuable, but limited resource and demand for it from both individuals and families is greater than the number of homes available to rent.  To allocate this limited resource in a fair and transparent way, all Local Authorities must have a housing allocation scheme that describes the priorities and procedures for allocating homes. 

Please see below the current wait times for properties in the City 2020/2021 and the properties that were advertised on Coventry Homefinder during the same period.

Property size

Average 'waiting' time


445 days

Approx. 1 year 2/3 months

One bedroom

451 days

Approx. 1 year 3 months

Two bedrooms

378 days

Approx. 1 year 

Three bedrooms

531 days

Approx. 1 year 5/6 months

Four bedrooms

874 days

Approx. 2 years 5 months

Average for all properties

442 days

Approx. 1 year 2 months


Property size

Number available in 2020/21





One bedroom



Two bedrooms



Three bedrooms



Four bedrooms







The Council has approved a new allocation scheme.  A summary of Coventry City Council's Housing Allocation Scheme, the banding table and eligibility criteria can be seen at . The introduction of the new scheme means that everybody who already has a Homefinder account will need to re-apply in order to have their housing needs re-assessed. 

The EU's General Data Protection Regulation (GDPR) came into force on 25th May 2018 as a result we have developed our Privacy Notice for the new Prevention service. For more information click here.  For information shared with Local Government see here.

We also share information with the Cabinet office (who are a government department),  for the purposes of a data matching exercise called the National Fraud Initiative. The purpose of the exercise is to detect fraud and error. The Council is legally required to participate in this exercise.  More information on the National Fraud Initiative can be found here


Our address is:
Housing Options
Customer Service Centre
Coventry, CV1 1FS 

 Please Note: At this present time the Offices at Broadgate House are closed and therefore unavailable to take documents. Please can you email any documents to the relevant services

Thank you


Homefinder Policy 

Please following the link to access our Homefinder Policy


Local Lettings Plan

LETTINGS PLAN - Collier Place, Woodway Lane, Coventry, CV2 2ND and Bonneville Place, Thimbler Road, Coventry, CV4 8FN -  2 bedroom flats and 2 bedroom bungalows.

Click here for more details.

Applying for a priority band

Coventry Homefinder now have a new on-line tool for you to apply for a priority band.  To apply click here

Please be aware that we currently have a backlog of assessments, where all of the requested documentation has been received, which is currently 6 weeks behind. We apologise for this delay in assessing any requested priority banding and assure you that all assessments will be complete as soon as possible. We thank you for your patience at this time.


Informing Coventry Homefinder of changes to your contact details or circumstances

If your details or circumstances are incorrect you must make these changes to your application yourself.

  • Go to Login/My Account . Log in to your Homefinder account and insert the changes in the relevant sections. 
  • Submit the changes by scrolling through all 9 pages of the registration form and clicking 'SUBMIT' at the end of the form

The Coventry Homefinder Team are unable to validate these changes unless you have clicked submit at the end of the registration form. 

Please be advised that the Coventry Homefinder Team will not be responding to any messages received regarding changes to customer details (emailed or through your online account messaging facility).  All changes must be submitted through your online account as detailed above.

Annual Renewal of your Homefinder Registration

All registrations will be reviewed annually, on the anniversary of your application if you have an email address on your application you will receive a reminder on the first day of the renewal process. Notification will show on your account when you log onto it as a pink box across the page with the link to the renewal pages.

As of 14th July 2021 if you receive a renewal notification you will not need to take any action to complete the renewal. Any changes you need to make can be done through the My Social Housing section of your application.

please note that if you are using a smart phone you will be unable to see the renewal notice on your account. You will receive an email advising your renewal is due to the email address we hold on your account. Please ensure all contact details are up to date

Changes to Advertised Properties

All properties at Rafferty Adams Way have been withdrawn by Orbit  Housing due to a delay in handover by the developer.

For details of previous changes to advertised properties please click this link. Previously Advertised

Midland Heart

Homes Direct

 Midland Heart were no longer adverting their homes on Homes Direct. They have launched a new website

Mutual Exchange

Coventry Homefinder does not operate a Mutual Exchange system.  

There is a national organisation who operate a Mutual Exchange Scheme known as Homeswapper and this can be accessed through their website  Many of the partner Housing Associations are members of this organisation and existing tenants can participate in the Scheme free of charge.   If your Landlord is not a member of the Scheme there will be a small charge to register.

West Midlands Making Best Use of Stock (WMBUS) is a partnership of local authorities and registered providers in the West Midlands who work together to develop joint approaches to make best use of housing stock. Information relating to WMBUS can be found at

One of the new services offered by WMBUS is a mutual exchange scheme that is free to use for tenants of the partner registered providers.  Details of the scheme can be found by clicking Lets Swap


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