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Welcome to Coventry Homefinder

You can use this website to:

 

The EU's General Data Protection Regulation (GDPR) came into force on 25th May 2018 as a result we have developed our Privacy Notice for the new Prevention service. For more information click here.  For information shared with Local Government see here.

We also share information with the Cabinet office (who are a government department),  for the purposes of a data matching exercise called the National Fraud Initiative. The purpose of the exercise is to detect fraud and error. The Council is legally required to participate in this exercise.  More information on the National Fraud Initiative can be found here http://www.coventry.gov.uk/info/11/strategies_plans_and_policies/473/data_matching_and_the_national_fraud_initiative

 

Our address is:
Housing Options
Customer Service Centre
Broadgate
Coventry, CV1 1FS 

 
 Please Note: At this present time the Offices at Broadgate House are closed and therefore unavailable to take documents. Please can you email any documents to the relevant services coventryhomefinder@coventry.gov.uk or homelessness@coventry.gov.uk

Thank you

Homefinder Policy 

Please following the link to access our Homefinder Policy

www.coventry.gov.uk/downloads/file/27066/coventry_homefinder_-_updated_policy_April_2018

 

Let’s Talk – Coventry Homefinder Policy – Outcome of Consultation

As you may be aware, Coventry City Council has been undertaking a fundamental review of the current Coventry Homefinder Policy. Whilst the Council no longer owns any housing itself, it is legally required to have a scheme that allocates social housing. In Coventry, this policy is called the Coventry Homefinder Policy. We recently consulted upon making some major changes to the current policy, which could potentially affect all current and future applicants to the housing register. The consultation survey closed on Friday 3rd January 2020. 

The outcome of the consultation was reported to the Council’s Cabinet on 18 February 2020.It was at this meeting Cabinet approved a revised policy. The Cabinet Report (item 5 on agenda) – explains the recommendations and next steps in more detail. You can also look at our updated Frequently Asked Questions for more information on next steps if Cabinet approve a revised policy.

 There is no need to take any action now.  Applications to the register and priority banding applications are still being accepted. Current Homefinder applicants can continue to bid for housing.

 In Autumn 2020 the Homefinder Team will contact all current applicants to explain what they will need to do next

Local Lettings Plan

LETTINGS PLAN - Collier Place, Woodway Lane, Coventry, CV2 2ND and Bonneville Place, Thimbler Road, Coventry, CV4 8FN -  2 bedroom flats and 2 bedroom bungalows.

Click here for more details.

Applying for a priority band

Coventry Homefinder now have a new on-line tool for you to apply for a priority band.  To apply click here

Please be aware that we currently have a backlog of assessments, where all of the requested documentation has been received, which is currently 6 weeks behind. We apologise for this delay in assessing any requested priority banding and assure you that all assessments will be complete as soon as possible. We thank you for your patience at this time.

 

Informing Coventry Homefinder of changes to your contact details or circumstances

If your details or circumstances are incorrect you must make these changes to your application yourself.

  • Go to Login/My Account . Log in to your Homefinder account and insert the changes in the relevant sections. 
  • Submit the changes by scrolling through all 9 pages of the registration form and clicking 'SUBMIT' at the end of the form

The Coventry Homefinder Team are unable to validate these changes unless you have clicked submit at the end of the registration form. 

Please be advised that the Coventry Homefinder Team will not be responding to any messages received regarding changes to customer details (emailed or through your online account messaging facility).  All changes must be submitted through your online account as detailed above.

Annual Renewal of your Homefinder Registration

All registrations will be reviewed annually, on the anniversary of your application if you have an email address on your application you will receive a reminder on the first day of the renewal process. Notification will show on your account when you log onto it as a pink box across the page with the link to the renewal pages. This pink box notification will show on your account for the full 125 days time scale given  for renewal completion. To review your application you must:

  • Go to Login/My Account . Log in to your homefinder registration by inserting your registration number and memorable date in the fields requested and check the details that are on your account to ensure that they are correct.  It is vital that your account holds the correct details to contact you; and that the members of your household included in your application are correct.

  • Submit any changes that you have made by scrolling through all 9 pages of the registration form and clicking 'SUBMIT' at the end of the form

  • If you do not need to make any changes to your registration form it is still essential that you check through all 9 pages and click 'SUBMIT' at the end of the form for your renewal to be validated. 

If  you do not submit your registration at your annual review your Homefinder account will be CLOSED after 125 days. If your account is closed you will need to re-register and will lose any benefit of your previous registration date.

We recommend that you log in to your account at least every 6 weeks to check for the renewal notification.  The risk of not checking your online account could result in you missing the annual renewal message and your application being closed. 

please note that if you are using a smart phone you will be unable to see the renewal notice on your account. You will receive an email advising your renewal is due to the email address we hold on your account. Please ensure all contact details are up to date

Changes to Advertised Properties

All properties at Rafferty Adams Way have been withdrawn by Orbit  Housing due to a delay in handover by the developer.

For details of previous changes to advertised properties please click this link. Previously Advertised

Midland Heart

Homes Direct

 Midland Heart were no longer adverting their homes on Homes Direct. They have launched a new website homes.midlandheart.org.uk

Mutual Exchange

Coventry Homefinder does not operate a Mutual Exchange system.  

There is a national organisation who operate a Mutual Exchange Scheme known as Homeswapper and this can be accessed through their website www.homeswapper.co.uk.  Many of the partner Housing Associations are members of this organisation and existing tenants can participate in the Scheme free of charge.   If your Landlord is not a member of the Scheme there will be a small charge to register.

West Midlands Making Best Use of Stock (WMBUS) is a partnership of local authorities and registered providers in the West Midlands who work together to develop joint approaches to make best use of housing stock. Information relating to WMBUS can be found at www.wmbus.org.

One of the new services offered by WMBUS is a mutual exchange scheme that is free to use for tenants of the partner registered providers.  Details of the scheme can be found by clicking Lets Swap

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